In contract negotiations extensive preparation and business planning to ensure negotiations are based on objective, qualitative data, effectively removing any disputes founded on emotion or incorrect perceptions. DMV conducts extensive preparation, training and business planning prior to negotiation commencing. This planning invariably results in a negotiation plan being produced which identifies essential and desirable outcomes plus a list of low value outcomes that might be used to trade-off with the preferred tenderer in order to achieve a best value for money outcome during the negotiations.
Developing strategies for managing outsourced services includes assisting with developing performance standards, performance measures and monitoring methods. To realise the benefits of outsourced services, agencies have to adopt new management processes for measuring and governing the performance of these services, including consideration of incentives and dis-incentives to ensure compliance is maintained.